"Thank you so much for your help with selling my parent's home.  This was an emotional event for me and our whole family but you were so kind and caring through the entire process that it really made it so much better than we expected.

I especially want to thank you and commend you for your excellent communication skills.  I always, always felt that if I had any question I could call you, but amazingly, most of the time you called me before I even had to wonder for long.  If, by chance, you weren't there when I did call, you returned my call promptly - this was so refreshing, and sadly, is a rare thing in many of my other dealings.  Additionally, everyone I spoke to in your office was very professional.  Being out of town, it was expecially comforting to be informed and kept up to date at every step in the process.  I truly appreciate your personal efforts in shepherding the process as well as in keeping an eye on the house for us.

I would feel no hesitation whatsoever to recommend your services to anyone considering selling a home in Rolling Hills.  Your in-depth knowledge of the requirements for building and remodeling were very helpful in getting Tom through the process he needed to go through to feel good about the purchase and therefore making the sale go smoothly for us.  Your communication skills are outstanding and I can honestly say I felt like your most important client - a comforting thing in probably the largest transaction of my life.  Needless to say, all the paperwork and other requirements went so smoothly and well that they were nearly a non-event.

Thank you once again for all your help.  Feel free to use me as a reference.  It has truly been a pleasure doing business with you."

Sincerely,  Andrea Basque